How do I return an item?

Return Policy

For any product manufactured by WetKeys and sold in the United States, we offer a 30-day store credit or exchange policy less any shipping costs incurred by WetKeys plus a 15% restocking fee.

For all other brands of products sold through WetKeys.com, WetKeys must defer to each specific manufacturer's return policy.

IMPORTANT RETURN DISCLAIMER FOR ORDERS SHIPPED OUTSIDE THE UNITED STATES: For products sold or delivered outside of the United States, products may be returned as outlined above; HOWEVER, ALL return shipping and replacement order shipping costs are the responsibility of the customer.

Store credit, exchanges, and refunds are contingent upon inspection of item(s) once we receive it.

Refer to the Return Merchandise Authorization (RMA) process for returning your product.

For further questions, please refer to our complete Terms and Conditions.